Brown and Son Plumbing was established in 2013 by Anton Brown. From the beginning, the business was designed to enable Anton to treat his own customers the way they deserve to be treated and to create a positive place to work in. 10 years on and we have not lost this initial belief. We have a great team of diverse, quality and professional individuals, from our Plumbers, apprentices and administration support workers that still hold the same values today.
Over many discussions, these company core values have been refined to the following key 5 ingredients and we believe this to be one of the keys to our success to date:
- DO THE RIGHT THING
- DO MORE THAN IS NECESSARY
- WE OWN OUR ACTIONS
- BE CURIOUS & HELPFUL
- ONE TEAM
A passion for the Plumbing industry as a whole and building quality relationships early with national insurance builders, shopping centres, schools and both residential and commercial property managers led Brown and Son Plumbing to hire some great hardworking team members, some of whom, were proud to say have been with us for the long term now.
Further advancements in our software allowed us to develop asset management programs to effectively maintain large volumes of customer site asset data and test records for scheduled preventative maintenance in the commercial sector. From here we worked heavily within the corporate and retail sectors, maintaining Plumbing-related assets across many corporate CBD towers, incredibly large suburban data centres, large retail shopping centres, schools and specialist medical centres inside and outside private hospitals.
We are excited about what the future holds.
Team Mission Statement:
“We are a team with a positive culture, driven by helping each other within a learning environment. We are a strong, sustainable and profitable business, based on providing high value to our customers through quality work, advice and good old-fashioned customer service, with empathy for their issues at the front of our minds. Happy, mutual friendships between our team and the customer are the ultimate goal in building long-term relationships, with repeat business and referrals to their friends, family and associates.”
